Chat With Us — in Real-Time!
Digital communication is continuously evolving.
With our daily lives becoming increasingly hectic, we have the need for speed (and convenience) in our communication channels — we crave instant gratification. Waiting for an email response or a returned phone call can be incredibly frustrating, especially if your dealership is relying on that response for a specific action or issue to be addressed.
At Convertus, we’re constantly seeking new ways in which we can improve our customer experience. So, we’d like to introduce to you one of our latest endeavors and the fastest method of customer support: Live chat!
We’ve integrated live chat into our Client Portal, giving your dealership the option to communicate with our customer success team directly and in real time!
“How will this benefit me?”
We understand the urgency when questions or issues arise on your end. Our integration of live chat means quicker response times and resolution times for all of our dealer clients.
You can ask us questions in real-time as you discover things that you’re curious about or if you encounter problems. We’ll provide support— fast.
Need to quickly adjust the budget in a campaign you’re running? Live chat. Want to better understand a specific area of your analytics dashboard? Live Chat. Did you forget to add the new contact information for a recent hire? Live chat. Or if you’d just like to discuss Game of Thrones or The Office, we’re here for that, too.
Reach out to us at any time. We’re standing by and ready to solve issues and untangle curiosities!